You changed your Notion workspace logo in the settings, but the new image still shows the old logo everywhere. This usually happens because of a browser cache conflict or a CDN propagation delay. Notion caches workspace assets aggressively to improve load times, which can prevent the updated logo from appearing immediately. This article explains the technical cause and provides four specific methods to force the logo update across desktop, browser, and mobile.
Key Takeaways: Forcing a Workspace Logo Refresh
- Ctrl+F5 (Windows) or Cmd+Shift+R (Mac): Performs a hard reload that bypasses the browser cache for the current page.
- Notion Desktop: Clear app cache: Removes locally stored image assets that may be overriding the new logo URL.
- Settings & Members > Workspace > Logo: Re-uploading the logo forces the server to generate a new asset version.
Why the Workspace Logo Does Not Update Immediately
Notion stores workspace logos as static assets on a content delivery network. When you upload a new logo, the server creates a new file URL. However, your local browser or the desktop app may still reference the old cached URL. This behavior is by design to reduce load times, but it creates a visible delay when the logo changes. The CDN itself may take up to 5 minutes to propagate the new file to all edge servers.
Additionally, the Notion desktop app uses an embedded Chromium browser that maintains its own cache separate from your system browser. Clearing only the system browser cache does not affect the desktop app. Mobile apps also cache workspace assets locally, which adds another layer of storage that must be cleared.
How Notion Stores Workspace Images
Each workspace logo is assigned a unique version identifier in the URL, such as logo_abc123.png?v=2. When you upload a new image, Notion increments the version number. The old URL with v=1 remains valid for a short period to avoid broken images, but the browser may keep the old version in cache and ignore the new URL entirely.
Steps to Force the Workspace Logo to Update
- Hard reload the browser page
Open Notion in your browser. Press Ctrl+F5 on Windows or Cmd+Shift+R on Mac. This forces the browser to ignore cached files and request every asset fresh from the server. If the logo updates after this step, no further action is needed. - Clear browser cache for Notion
If the hard reload does not work, clear the cache specifically for Notion. In Chrome, open DevTools with F12, click the Network tab, and check Disable cache. Reload the page. In Firefox, use Ctrl+Shift+Delete and select Cache only, then reload. This removes all stored image assets for the Notion domain. - Clear Notion desktop app cache
Close Notion completely. On Windows, delete the folder%AppData%\Notion\Cache. On Mac, delete~/Library/Caches/Notion. Restart the app. The desktop app regenerates the cache on launch, pulling the latest workspace logo from the server. - Re-upload the workspace logo
Go to Settings & Members > Workspace > Logo. Click the current logo and delete it. Upload the same image again. This forces Notion to assign a new version number to the asset. Wait 2 minutes, then hard reload the page.
If Notion Still Shows the Old Logo After the Main Fix
Logo appears correct in browser but wrong in the desktop app
The desktop app cache is separate from the browser cache. Follow step 3 (clear desktop app cache) even if you already cleared your browser cache. If the problem persists, uninstall and reinstall the desktop app completely.
Logo is correct on desktop but wrong on mobile
Mobile apps cache workspace assets differently. On iOS, go to Settings > Apps > Notion > Clear Cache. On Android, go to Settings > Apps > Notion > Storage > Clear Cache. Force-close the app and reopen it. Do not reinstall the app unless clearing cache fails.
Logo updates for some team members but not others
This indicates a CDN propagation delay. Each user’s browser or app cache must be cleared individually. The CDN typically resolves within 5 minutes, but some users may need to wait up to 30 minutes. Ask affected members to perform the hard reload in step 1.
Logo appears as a broken image icon after update
The uploaded file may be corrupted or in an unsupported format. Notion supports PNG, JPG, and GIF files under 5 MB. Re-upload the image as a PNG file. If the broken icon persists, delete the logo entirely in Settings & Members > Workspace > Logo, save, then upload the PNG again.
Browser Cache Clearing Methods Compared
| Item | Hard Reload (Ctrl+F5) | Full Cache Clear (Browser Settings) |
|---|---|---|
| Scope | Current page only | All sites in the browser |
| Speed | Instant | Requires navigating to settings |
| Effect on other sites | None | Logs you out of other sites |
| Success rate for Notion logo | About 70% | About 95% |
Use the hard reload first because it is faster and does not affect other websites. If the logo still does not update, proceed with a full cache clear.
What to Do When the Logo Still Does Not Update
You can now force a workspace logo update using hard reloads, cache clearing, and re-uploading. Start with the hard reload in your browser. If that fails, clear the desktop app cache. For persistent issues, re-upload the logo to generate a fresh asset version. As an advanced tip, use the desktop app’s built-in developer tools by pressing Ctrl+Shift+I and navigating to the Network tab to confirm that the new logo URL is being requested from the server.