Perplexity Pro subscribers need to access their billing invoices for expense tracking, tax records, or reimbursement claims. The invoice system is built into the account settings area of the web app. This article shows you exactly where to find your invoices, how to download them as PDF files, and what to do if an invoice is missing or incorrect.
Key Takeaways: Accessing Perplexity Pro Invoices
- Settings > Account > Subscription: Opens the billing dashboard where all invoices are listed.
- Download PDF button: Saves a single invoice as a PDF file to your device.
- Email invoice copy: Requests a duplicate invoice sent to your registered email address.
Where Perplexity Stores Your Billing Invoices
Perplexity generates an invoice for every successful payment made through a Pro subscription. Invoices are not generated for free accounts or trial periods that did not convert to paid subscriptions. The system stores invoices in a dedicated billing section inside your account settings. You must be logged in to the Perplexity web app at perplexity.ai to view them. The mobile apps do not currently offer an invoice download feature. You must use a desktop or mobile web browser.
Each invoice contains the following details:
- Invoice number and date of issue
- Subscription plan name and billing period
- Amount charged and currency
- Tax breakdown if applicable
- Payment method used
- Business address and VAT ID (if provided during checkout)
Steps to View and Download Perplexity Invoices
Follow these steps to locate and save your invoices from the Perplexity web app.
- Log in to Perplexity
Open a web browser and go to perplexity.ai. Enter your email and password or use your Google or Apple single sign-on. Make sure you are using the account that holds the Pro subscription. - Open Settings
Click your profile picture or initials in the top-right corner of the screen. From the dropdown menu, select Settings. - Go to the Account tab
In the left sidebar of the Settings page, click Account. This section contains your profile details, subscription status, and billing history. - Click Subscription
Under the Account tab, locate the Subscription area. You will see your current plan name, renewal date, and a link labeled Manage Subscription or View Invoices. Click that link. - Find the invoice you need
A new page or modal opens showing a list of all past invoices. Each row displays the invoice date, amount, and status. Invoices are sorted with the most recent at the top. - Download the invoice as PDF
Next to each invoice, click the Download PDF button. The file downloads automatically to your default downloads folder. The file name typically contains the invoice number and date. - Optional: Request an email copy
If you need the invoice sent to your email, click the Email Invoice button. A copy is sent to the email address registered on your Perplexity account. Check your spam folder if it does not appear within five minutes.
Common Issues When Accessing Perplexity Invoices
“I don’t see the Subscription link in Account settings”
This happens when your account is on a free plan or the trial period has not ended yet. Only active Pro subscribers see the Subscription section. If you believe you are a Pro subscriber, check your payment history in your app store or payment provider. Then contact Perplexity support with proof of purchase.
“The invoice shows the wrong amount or currency”
Invoice amounts reflect the charge at the time of payment. If you were charged a different amount due to a promotional discount or currency conversion, the invoice shows the final amount after all adjustments. If the amount is still incorrect, verify your purchase receipt from the payment processor and submit a support ticket.
“I need an invoice for a canceled subscription”
Invoices remain accessible even after your subscription ends. You can still log in to your account and follow the steps above to download invoices from the active period. Perplexity does not delete invoice records when a subscription is canceled.
“The PDF download button does not work”
This is usually a browser issue. Try these fixes in order:
- Disable your ad blocker or privacy extension temporarily
- Clear your browser cache and cookies
- Use an incognito or private browsing window
- Try a different browser such as Chrome, Edge, or Firefox
- Update your browser to the latest version
Perplexity Free vs Pro: Invoice Access and Billing Features
| Item | Perplexity Free | Perplexity Pro |
|---|---|---|
| Invoice generation | No invoices | For every successful payment |
| Access method | Not applicable | Settings > Account > Subscription |
| Download format | Not applicable | PDF file |
| Email invoice copy | Not applicable | Available per invoice |
| Historical access | Not applicable | Full lifetime of the account |
| Tax information | Not applicable | Included on invoice |
You can now view and download any Perplexity Pro invoice from your account settings. For recurring expense tracking, set a calendar reminder to download each month’s invoice on the payment date. If you need invoices for multiple accounts, switch accounts in the same browser session using the profile switcher at the top-right corner.