You deleted a SharePoint site, but it still shows up in search results. This problem affects both SharePoint search and Microsoft Search in Office 365. The root cause is that SharePoint search index does not remove deleted content immediately. This article explains why the site remains in search results and provides the exact steps to … Read more
When you select a search vertical like News, People, or Conversations in SharePoint, the results page may display an empty set with no items found. This problem occurs when the search vertical is misconfigured or the underlying result source is missing or broken. This article explains why search verticals return empty results and provides the … Read more
When you set a background image or color on a SharePoint modern page section, the change may disappear after you save and republish the page. This happens because the section background feature depends on a specific web part property that can be overridden by page layout settings or theme policies. This article explains the exact … Read more
When you change the approval status of an item in a SharePoint list or library, the Approval Status column sometimes stays on the previous value. This can happen after a manual approval action, a Power Automate flow, or even when using the built-in Approve/Reject buttons. The root cause is almost always a mismatch between the … Read more
When you export the list of active sites from the SharePoint admin center, you may notice that recently created or modified sites do not appear in the CSV file. This problem occurs because the export feature relies on cached data that refreshes on a fixed schedule rather than in real time. The missing sites can … Read more
When you migrate files into Microsoft Teams, the files may end up in the wrong channel folder. Instead of appearing inside the correct channel’s Documents folder, they land in the root of the SharePoint document library that backs the team. This breaks team workflows and confuses users who expect files to be organized by channel. … Read more
When you share a SharePoint document with a guest user, they may see a blank page or an access denied error. This often happens when a sensitivity label applies encryption to the file. The label encrypts the document in a way that blocks external users. This article explains why label-based encryption blocks guest access and … Read more
When you click a link to a SharePoint page or document, you may see the error message “Sorry, you don’t have access to this page.” This usually happens because your user account lacks the correct permissions for the site, library, or item. The root cause is often a mismatch between the SharePoint permission level and … Read more
When you create a private channel in Microsoft Teams, SharePoint creates a separate site collection for that channel. The permissions on this site should mirror the membership of the private channel in Teams. However, site owners often find that users who are members of the private channel in Teams cannot access the SharePoint site, or … Read more
You added a domain to the SharePoint blocked list, but that domain still shows up when you or your users try to share files and sites. This problem typically occurs because SharePoint enforces domain blocking at the tenant level, but the sharing dialog caches domain suggestions from the global address list and recent contacts. Site … Read more