When you try to delete a file in SharePoint or OneDrive, you may see an error stating that the file cannot be deleted because it has a retention label applied. This happens because the retention label enforces a policy that prevents permanent deletion during the retention period. The label is tied to a retention policy … Read more
When you try to delete a file in SharePoint or OneDrive, you may see an error message saying the file cannot be deleted because it has a retention label applied. This happens even if you are a site owner or have full control permissions. The root cause is that the retention label is configured to … Read more
When you cannot delete a file from a SharePoint document library, a retention label applied to that file is often the cause. SharePoint retention labels enforce rules that prevent permanent deletion of content before a specified period ends. This feature is designed to help organizations meet legal and regulatory requirements. In this article, you will … Read more
When you assign a sensitivity label to a SharePoint site in the Microsoft Purview compliance portal, the label may not apply as expected. The site might remain unlabeled, or the label might not enforce the expected settings like external sharing restrictions or access control. This problem often occurs because of conflicting configurations between the label … Read more
You set a sensitivity label on a SharePoint site, but the site still shows no label or the wrong label. This problem typically occurs because the label is not published to the correct users or groups, or because a container-level policy is missing. In this article, you will learn why the label fails to apply … Read more
Data Loss Prevention policies in Microsoft Purview are designed to detect and restrict sensitive information. But many administrators find that a DLP policy does not block external sharing in SharePoint or OneDrive. This happens because DLP policies for external sharing require specific configuration in the policy location and action settings. This article explains the technical … Read more
You configured a Data Loss Prevention policy in Microsoft Purview to block external sharing in SharePoint, but external sharing still works. This problem occurs because DLP policies evaluate content at rest or in transit, not the sharing action itself. The DLP rule can block sharing only after it detects sensitive content being shared externally. This … Read more
When you search the Microsoft 365 audit log for file download activity, the expected events may be missing. This leaves security teams without visibility into who accessed sensitive documents. The root cause is that SharePoint Online logs file downloads differently than other file operations. This article explains why download events are missing from the audit … Read more
You are looking for file download events in the Microsoft 365 audit log but cannot find them. The search returns results for uploads, deletes, and edits, yet download actions are missing. This happens because the default audit log configuration does not include the specific operations required to record file downloads. This article explains why download … Read more
You check the SharePoint audit log to see who downloaded a sensitive file, but no events appear. This problem usually occurs because the default audit configuration in SharePoint does not log file download events. Microsoft 365 auditing must be enabled and set to log the specific operation called FileDownloaded. This article explains why download events … Read more