When you change a meeting policy in the Teams admin center, the meeting chat can disappear for some users. This typically happens when the policy blocks chat in meetings or when a new policy is assigned but not yet applied. The missing chat may also result from a cached policy on the client or from … Read more
When you join a Teams meeting in a browser, the chat panel may not appear, leaving you unable to send messages or see the conversation. This problem usually happens because the meeting chat is hidden by a policy, the browser blocks a necessary pop-up, or you are using an unsupported browser. This article explains why … Read more
Your Teams calendar may not show a meeting that was scheduled with an external guest. This usually happens because the meeting invitation was sent to a personal email address that is not linked to a Teams account. The issue can also appear when the external guest has not accepted the invitation or when the meeting … Read more
When you open the Calendar in the new Teams desktop app, a meeting you scheduled may be missing. This often happens after a meeting is created in Outlook, in the old Teams, or on the web. The new Teams app relies on a local cache and a specific calendar sync process. This article explains why … Read more
You scheduled a meeting in Outlook and it appears in your Outlook calendar, but the same meeting is missing from your Teams calendar. This problem usually happens when the meeting is not created as a Teams meeting, or when the Teams calendar sync fails. In this article, I will explain the root causes and give … Read more
Your Teams calendar can appear empty for a specific meeting even though the meeting exists in Outlook and you received the invitation. This usually happens right after an administrator changes a Teams meeting policy that affects how meetings are created or displayed. The meeting record may be hidden from your calendar view, or the policy … Read more
When you open Teams for the Web, your calendar may appear empty even though you have scheduled meetings in the desktop app or Outlook. This usually happens because the web app uses a different calendar view or because the meeting was created in a different time zone. In this article, you will learn why the … Read more
You click a Teams meeting link in an email or calendar invite, and Teams for the web opens the wrong account. You see a different user’s name and profile, and the meeting join button is missing or grayed out. This happens because the browser stores cookies and sign-in sessions for multiple Microsoft accounts. This article … Read more
If you are an external guest invited to a Teams meeting, you may find yourself stuck in the lobby while the organizer never admits you. This happens when the meeting policy blocks external participants or when the organizer does not receive a notification. This article explains the root causes and provides step-by-step fixes for both … Read more
When you host a Teams meeting and a guest from outside your organization waits in the lobby, the meeting never admits them. This happens even when you click the Admit button or set the lobby policy to allow everyone. The root cause is often a combination of the guest account type, the meeting policy for … Read more