You requested a data export from Perplexity but the email with the download link never arrives. This usually happens because of email filtering, a typo in the account email, or a delay on the server side. In this article, you will learn the exact steps to trigger a new export request and how to check … Read more
Perplexity uses your account data including search queries, saved collections, and library content to train and improve its AI models. This practice helps refine answer quality but may raise privacy concerns for users who prefer their data not be used for model training. In this article, you will learn how to disable AI training on … Read more
Perplexity uses your conversations and uploaded files to train its AI models by default. If you want to prevent your data from being used for this purpose, you need to manually opt out through your account settings. Many users toggle the opt-out option but are unsure whether the change actually saved. This article explains the … Read more
Perplexity Pro subscriptions are tied to the email address used at sign-up. If you switch jobs, change your primary email, or manage subscriptions for a team, you may need to move the Pro plan to a different account. Perplexity does not offer a one-click transfer feature. This article explains the exact steps to cancel your … Read more
You want to move your Perplexity Pro subscription from one account to another, but the service does not offer a transfer feature. This restriction exists because subscriptions are tied to individual accounts for licensing and billing reasons. This article explains why transfers are not allowed and provides the only official workflow: cancel on the old … Read more