When Outlook on iOS or Android stops opening or shows a message that the app is blocked, an Intune App Protection Policy is usually the cause. This policy is set by your organization’s IT team to control how corporate data is accessed on mobile devices. The block can happen after a policy update, a device … Read more
If you manage mobile devices for your organization, you may need to push Outlook settings to users automatically through a Mobile Device Management system. The OutlookEnabled key controls whether the Outlook mobile app is allowed to connect to your Exchange environment. This article explains what the OutlookEnabled setting does, how to configure it in an … Read more
Front-line workers such as retail associates, warehouse staff, and healthcare aides often share iOS devices during shifts. Without proper configuration, each user must sign in and out of Outlook manually, wasting time and risking data exposure. Microsoft provides Shared Device Mode for iOS to solve this by allowing one device to serve multiple users with … Read more
Outlook Lite is a lightweight email app for Android devices that works well on slow or unstable internet connections. It uses less data and storage than the full Outlook app while still supporting email, calendar, and contacts. This article explains what Outlook Lite is, how to install and configure it, and what limitations you should … Read more
Many organizations require signed and encrypted emails to protect sensitive data. On Android devices, Outlook Mobile can use S/MIME certificates for this purpose, but the certificate must be installed on the device first. Microsoft Intune can deploy the certificate automatically, but the installation process is not always obvious. This article explains how to trigger the … Read more
When you set up an email signature in Outlook Mobile, the app may automatically convert your carefully designed HTML signature into a cluttered block of raw code or multiple broken images. This problem occurs because Outlook Mobile does not support complex HTML tables, multiple images, or embedded CSS the way the desktop version does. This … Read more
Outlook Mobile for iOS and Android blocks external images by default to protect your privacy and security. When a sender includes an image hosted on a remote server, Outlook does not download it automatically. This prevents senders from tracking whether you opened their email. This article explains the feature, how to enable or disable image … Read more
If you manage iOS devices through an MDM solution like Microsoft Intune or Jamf, you may need to deploy an internal or custom Outlook Mobile add-in without publishing it to the public Office Store. Standard add-in deployment through the Microsoft 365 admin center does not push add-ins to the Outlook mobile app on iOS. This … Read more
Push latency is the delay between an email arriving on the server and the notification appearing on your iPhone. Outlook for iOS and Apple Mail both support push notifications, but they use different methods and servers. Outlook relies on Microsoft servers polling Exchange and IMAP accounts, while Apple Mail uses Apple Push Notification Service (APNs) … Read more
When you add multiple email accounts to the Outlook mobile app, the app automatically selects a default sending account for new messages. This default is often the first account you added, not necessarily the one you use most frequently. The default sending account determines which email address appears in the From field when you tap … Read more