You have a meeting scheduled with participants in multiple time zones and need to move it to a slot that works for everyone. Manually checking each attendee’s local time and finding a common free window can take several minutes and often leads to errors. Copilot in Outlook can analyze the calendar availability of all participants … Read more
You want Outlook to automate repetitive email tasks like moving messages to folders, forwarding them to your team, or marking them as read. The built-in Quick Steps feature already lets you apply multiple actions with one click, but you have to create and configure each one manually. Copilot in Outlook now suggests macro-style action sequences … Read more
If you manage a busy calendar, duplicate meeting invites can waste time and cause confusion. You might receive the same invite from an organizer who sends an update, or a delegate who resends a meeting. Copilot in Outlook can scan your calendar and flag these duplicates before you accept them. This article explains how to … Read more
When you use Copilot in Outlook to summarize an email thread or draft a reply, you may wonder whether messages under a litigation hold are included in the response. Litigation holds preserve all mailbox content for legal or compliance purposes, and Copilot must respect these holds to avoid surfacing protected data. This article explains exactly … Read more
You receive dozens or hundreds of emails each day, and staying on top of every thread is time-consuming. Copilot in Outlook can summarize your unread messages into a single daily digest so you see the key points without opening each email individually. This feature scans your inbox for the most recent unread items and creates … Read more
When you use Copilot in Outlook to search, summarize, or draft replies, you may expect it to find every email you have ever sent or received. If you have Auto-Archive enabled, Copilot does not see archived items by default. This behavior occurs because Copilot queries the active mailbox index, and archived messages are moved to … Read more
You receive dozens of emails daily, and many contain tasks buried inside long threads. Manually scanning each message to find what you need to do wastes time and risks missing important requests. Copilot in Outlook can read an entire email thread and summarize the action items assigned to you or others. This article explains how … Read more
When you use Copilot in Outlook to draft an email and you have multiple aliases configured on your mailbox, the identity Copilot uses to send the email can be confusing. You might expect Copilot to always use your primary email address, but the logic depends on where you started the draft and which alias is … Read more
You have two meetings scheduled at the same time and need to quickly decline one of them. Manually checking each request and composing a decline message takes too long. Copilot in Outlook can analyze your calendar, detect the conflict, and draft a decline response automatically. This article explains how to use Copilot to decline conflicting … Read more
When you use Copilot in Outlook Mobile with multiple Exchange accounts, the app must decide which account’s data to use for generating email summaries, drafts, and replies. Users often report that Copilot appears to ignore the active mailbox or pulls content from the wrong account. This behavior is not random it follows a strict selection … Read more