How to Use Copilot in Outlook Mobile on Android

You want to use Copilot directly inside Outlook Mobile on your Android phone to draft emails, summarize long threads, or prepare replies without switching apps. Copilot in Outlook Mobile connects to your Microsoft 365 account and uses your mailbox data to generate responses based on your writing style and the conversation context. This article explains … Read more

How to Configure Copilot in Outlook for Delegated Mailbox Access

When you have delegated access to another person’s mailbox in Outlook, you may want Copilot to summarize emails, draft replies, or find information in that shared folder. By default, Copilot in Outlook only works with your own mailbox because it reads data from your primary Microsoft Graph connection. This article explains how to configure Copilot … Read more

Copilot in Outlook Cannot Read Encrypted Email Replies: Workaround

You have Copilot enabled in Outlook, but it fails to summarize or reply to encrypted email threads. This happens because Copilot cannot decrypt or access encrypted message content. Microsoft 365 Message Encryption protects the email body and attachments, and Copilot currently has no permission to read that protected data. This article explains why Copilot is … Read more

How to Use Copilot in Outlook With Focused Inbox Filtering

Many Outlook users enable Focused Inbox to separate important messages from the rest. When you also use Copilot to summarize or draft replies, you might wonder how these two features interact. Copilot scans the current view, and Focused Inbox controls which emails you see. This article explains how Copilot works within the Focused tab versus … Read more

How to Use Copilot in Outlook to Triage Distribution List Replies

You manage a distribution list in Outlook. Your inbox fills with replies from dozens of people. Reading each message wastes time. Copilot in Outlook can summarize those replies and highlight action items. This article explains how to use Copilot to triage distribution list replies in Outlook. Key Takeaways: Using Copilot to Triage Distribution List Replies … Read more

Copilot in Outlook With Inbox Rules: Order of Execution Explained

When you use Copilot in Outlook alongside Inbox Rules, the order in which these two systems process incoming email can cause unexpected results. Copilot may summarize or suggest actions on messages that have not yet been moved, flagged, or deleted by your rules. This article explains the technical sequence of how Outlook applies rules and … Read more