Microsoft 365 Copilot Ignores Sensitivity Label on SharePoint File: Fix

You apply a sensitivity label to a SharePoint file to restrict access or prevent Copilot from reading it. But Copilot still summarizes, rewrites, or references the file in its responses. This happens because Copilot reads files based on SharePoint permissions and Microsoft Graph indexing, not solely on the label’s encryption or marking settings. The label … Read more

Microsoft 365 Copilot Shows Labeled Confidential File in Chat: Fix

You ask Copilot a question in Microsoft Teams chat, and the response includes a file that your organization has labeled as Confidential. This exposes sensitive data to users who should not see it. The root cause is a gap between how Microsoft Purview Information Protection sensitivity labels are applied and how Copilot interprets its data … Read more

Microsoft 365 Copilot Cannot Use Sensitivity Labeled Document: Fix

You open a document protected by a Microsoft Purview Information Protection sensitivity label, such as Confidential or Highly Confidential, and ask Copilot to summarize the content or draft a reply based on it. Instead of returning the expected output, Copilot either refuses to act on the document, returns a generic error message, or skips the … Read more

How to Use Sensitivity Labels With Copilot Generated Content

When you create documents, emails, or presentations using Copilot in Microsoft 365, the output may contain sensitive business information. Without proper protection, that content could be shared outside your organization or accessed by unauthorized users. Sensitivity labels in Microsoft Purview let you apply classification and protection rules automatically to Copilot-generated content. This article explains how … Read more

Copilot Generated Document Loses Sensitivity Label: Fix

When you use Copilot in Microsoft 365 apps to draft a document, the final output may arrive without the expected sensitivity label. This label, applied by Microsoft Purview Information Protection, controls access and encryption for confidential content. The root cause is that Copilot generates content in a new temporary file that does not inherit the … Read more