The right answer depends on which Copilot you use. Work or school Copilot is not governed by the same controls as the older consumer app. Microsoft also introduced an updated personal Copilot app on August 18, 2026, and now marks the older training-toggle instructions as applying only to the old experience. Do not use chat … Read more
Official documentation checked October 14, 2026. Using organizational Microsoft Copilot does not automatically make a processing activity GDPR-compliant. Microsoft provides contractual commitments and technical controls, but your organization must assess its purpose, personal data, users, and configuration. There is no single “GDPR compliant” or “EU Data Boundary” switch that completes that assessment. This is an … Read more
When you use Microsoft Copilot in Microsoft 365 apps like Word, Excel, or Teams, your conversation history is saved automatically. Many business users worry about where this data lives and whether it is private. The storage location depends on the Copilot license you have and the app you are using. This article explains exactly where … Read more
Copilot data residency is not a universal region switch. To assess where organizational Copilot data is stored and processed, separate three questions: where stored data resides, where AI processing occurs, and which contractual commitments cover the particular feature or model. The earlier “Customer Data Boundary” menu and EU/UK/US selection procedure were incorrect. Use the Microsoft … Read more
Official documentation checked October 14, 2026. To let authorized people read a document while excluding its content from supported Copilot processing, use a Microsoft Purview DLP rule that matches the document’s sensitivity label. A watermark saying “Copilot Blocked” is not an access control, and there is no documented sensitivity-label encryption checkbox named “Do not allow … Read more
Microsoft Copilot integrates deeply with Microsoft 365 services, which means it can process data from Exchange Online, SharePoint, and Teams. Customer Lockbox is a compliance feature that controls Microsoft engineer access to your tenant data during support requests. When both features are enabled together, confusion arises about whether Copilot can operate normally or if its … Read more
You need to understand how Microsoft Copilot protects your data when it is stored on servers and when it moves between your device and the cloud. Encryption is the core security mechanism that prevents unauthorized access to your prompts, responses, and files. This article explains the difference between encryption at rest and encryption in transit, … Read more
Official documentation checked October 14, 2026. A supplier’s SOC 2 Type 2 report is evidence about a defined system and examination period. It is not a blanket certification that every product bearing the Copilot name, every extension, or every customer configuration is covered. For procurement or an audit, verify the actual report scope for the … Read more
You want to prevent Copilot from accessing certain email folders in Outlook, such as a private archive or a project folder with sensitive information. By default, Copilot can read messages across your entire mailbox when you use features like Summarize or Draft with Copilot. This article explains how to use sensitivity labels and folder permissions … Read more
Organizational Microsoft Copilot sends information to cloud services to answer your request, but this is not the same as allowing your documents to train a foundation model. Microsoft’s enterprise data protection commitments say that prompts, responses and organizational data are not used to train foundation models. This article covers a work or school account. Do … Read more