You build a Copilot agent in Copilot Studio, test it, and later cannot find the conversation transcript in the analytics or topic history. The transcript is missing from the Copilot Studio portal even though the agent processed the conversation correctly. This problem usually occurs because the transcript retention settings are misconfigured or because the conversation … Read more
Microsoft Purview Audit logs record every action that Copilot takes in Microsoft 365 services. Without these logs, administrators cannot verify how Copilot accesses data or which files it processes. This article explains how to search and interpret Copilot activity events in Purview Audit. You will learn the exact search queries, the required permissions, and how … Read more
You have enabled Microsoft Purview auditing for your Microsoft 365 tenant, but the audit log does not display any Copilot prompt events. This means you cannot track what users are asking Copilot or which data sources Copilot is accessing. The root cause is typically that the Copilot-specific audit schema is not enabled or that the … Read more
You need to export Copilot audit logs from Microsoft Purview to track how users interact with Copilot across Microsoft 365. Audit logs record every Copilot action, including prompts, generated responses, and accessed data sources. Microsoft Purview is the only official tool that captures these logs with full detail. This article explains how to search, filter, … Read more
When you export audit logs from Microsoft 365 Purview to review Copilot interactions, the exported CSV or JSON file may contain metadata like timestamps and document names but show empty cells or null values for the actual user prompts. This makes it impossible to verify what users typed, what Copilot replied, or which grounding data … Read more
Auditors need clear evidence that your organization controls how Copilot accesses, processes, and stores data. Without proper documentation, you cannot prove compliance with standards like SOC 2, ISO 27001, or GDPR. This article explains how to structure governance records that satisfy auditor requirements. You will learn which decisions to document, what format to use, and … Read more