Windows Account

After changing your Microsoft 365 password, Windows Hello may ask you to reset your PIN on the next login. This happens because Windows Hello ties the PIN to your Microsoft account credentials, and a password change breaks that link. Many users see a message saying “Something went wrong” or “Your PIN is no longer available … Read more

When you update your Microsoft 365 or Office password, Windows Credential Manager may still store the old password. This causes repeated login prompts, authentication failures, or errors like “Your credentials did not work” when opening Outlook, Word, or Teams. The issue occurs because Credential Manager caches the old password and does not automatically sync with … Read more