When you use Perplexity to generate an image, the process may freeze on the “Creating” status and never finish. This typically happens due to a temporary server overload, a corrupted browser cache, or a conflict with a browser extension. This article explains the root causes of this freeze and provides step-by-step fixes to get your … Read more
You need to upload a PDF file so Perplexity Pro can read, summarize, or extract data from it. The Pro subscription includes a file upload feature that supports PDFs, images, and text files. This article explains how to upload a PDF, what analysis options are available, and common limitations to avoid. Key Takeaways: Uploading PDFs … Read more
When you use Perplexity Pro, you can upload files for analysis. But each file has a maximum size limit. Exceeding this limit causes the upload to fail. This article explains the exact file size limit, why it exists, and how to work within it. Key Takeaways: Perplexity Pro File Upload Size Limit 25 MB per … Read more
You have a spreadsheet full of sales figures, customer names, or inventory numbers. You need to spot trends, calculate totals, or compare quarters without writing complex formulas. Perplexity Pro can process uploaded spreadsheet files and answer questions about the data inside them. This article explains how to upload CSV or Excel files to Perplexity Pro, … Read more
When you upload an Excel file to Perplexity Pro, the AI may fail to read the content or return an error message. This usually happens because Perplexity expects data in a plain-text or structured format that Excel files do not provide by default. The root cause is that Perplexity does not natively parse .xlsx or … Read more
Perplexity Pro unlocks advanced AI models, unlimited file uploads, and priority support. A direct monthly or yearly subscription costs $20 or $200 respectively. You can save money by subscribing through partner programs that bundle Perplexity Pro with other services. This article explains how to find and activate a Perplexity Pro subscription through approved partners. Key … Read more
You may be eligible for one free year of Perplexity Pro through your mobile carrier or internet service provider. Telecom partners such as T-Mobile, Verizon, and certain regional operators have bundled Perplexity Pro subscriptions with select postpaid plans. This article explains exactly how to check eligibility, activate the offer, and link it to your existing … Read more
You want to cancel your Perplexity Pro subscription to stop the monthly or yearly charge. The main concern is losing access to your saved threads, collections, and past conversations. This article explains exactly what happens to your data when you cancel and how to preserve everything before your subscription ends. Perplexity stores your threads in … Read more
If you cancel your Perplexity Pro subscription, you lose access to premium features that improve search quality, speed, and file handling. The free plan still offers AI-powered search with real-time web access, but several key capabilities are removed. This article explains exactly what changes when you downgrade from Pro to the free plan. You will … Read more
Perplexity Pro lets you upload images and extract text from them using optical character recognition technology. This feature saves you from retyping printed documents, scanned notes, or screenshots that contain text. You can ask Perplexity to read the text in an image and use it as context for follow-up questions. This article explains how to … Read more