Perplexity

When you use Perplexity, your profile shows a display name to other users in shared Spaces, Collections, and comments. By default, Perplexity uses the name associated with your login account, such as your Google or email name. Changing this display name lets you control how you appear in collaborative searches and public discussions. This article … Read more

You try to upload a profile photo in Perplexity, but the image fails to save. The upload button may appear stuck, or you see no error message after selecting a file. This problem usually happens because of incorrect image format, file size limits, or browser cache conflicts. This article explains the root causes and provides … Read more

You may use Perplexity on several devices: a work laptop, a personal phone, and a tablet at home. Each device creates a session tied to your account. Over time, old sessions can pile up and slow down your login process or raise security concerns. This article explains how to view and remove connected devices from … Read more

You logged into Perplexity on a public computer, a friend’s phone, or an old laptop and forgot to sign out. Your account remains active on that device, exposing your search history, saved collections, and subscription data. Perplexity stores active sessions for each device where you authenticated, but you can revoke access remotely without visiting those … Read more

You may want to export your personal data from Perplexity to back up your search history, collections, and account settings. Perplexity provides a built-in data export tool that collects your profile information, saved threads, and usage logs. This article explains what data is included in the export and how to request it. You will learn … Read more

You requested a data export from Perplexity but the email with the download link never arrives. This usually happens because of email filtering, a typo in the account email, or a delay on the server side. In this article, you will learn the exact steps to trigger a new export request and how to check … Read more

Perplexity uses your account data including search queries, saved collections, and library content to train and improve its AI models. This practice helps refine answer quality but may raise privacy concerns for users who prefer their data not be used for model training. In this article, you will learn how to disable AI training on … Read more

Perplexity uses your conversations and uploaded files to train its AI models by default. If you want to prevent your data from being used for this purpose, you need to manually opt out through your account settings. Many users toggle the opt-out option but are unsure whether the change actually saved. This article explains the … Read more

Perplexity Pro subscriptions are tied to the email address used at sign-up. If you switch jobs, change your primary email, or manage subscriptions for a team, you may need to move the Pro plan to a different account. Perplexity does not offer a one-click transfer feature. This article explains the exact steps to cancel your … Read more

You want to move your Perplexity Pro subscription from one account to another, but the service does not offer a transfer feature. This restriction exists because subscriptions are tied to individual accounts for licensing and billing reasons. This article explains why transfers are not allowed and provides the only official workflow: cancel on the old … Read more