You run a search in Perplexity Pro and get an answer but no source citations appear below it. This can happen with complex queries, after a long conversation thread, or when the AI fails to extract reliable references from its search results. The issue is not a permanent bug but a behavior triggered by specific … Read more
You set Perplexity to Academic focus, then add a source filter like site:edu or site:nih.gov, but the results still include non-academic websites. This happens because Perplexity treats the focus mode and the source filter as separate query layers rather than combining them. The Academic focus mode selects a specific model and search domain, while the … Read more
You are trying to export a Perplexity Page to PDF and the button does nothing, or the export fails without warning. This problem usually happens because the browser blocks pop-ups for Perplexity or because the page content contains unsupported elements that break the export process. This article explains why the export fails and provides step-by-step … Read more
You try to upload a large PDF to Perplexity, but the upload fails with no clear error message. This problem occurs because Perplexity enforces a strict file size limit on uploaded documents, typically 25 MB per file. This article explains the exact file size cap, why Perplexity imposes this limit, and how to work around … Read more
You select Pro Search in Perplexity expecting deep reasoning and cited sources, but the interface switches to Quick Search with minimal context and no follow-up questions. This fallback happens when the system detects that your query does not require the advanced model or when your account has reached its Pro Search daily usage limit. This … Read more
You ask Perplexity a question and get a well-cited answer. But when you click a source link, the page fails to load. The browser shows an error or a blank screen. This problem makes Perplexity less useful because you cannot verify the information. The root cause is often a misconfigured URL or a restriction on … Read more
You upload a spreadsheet to Perplexity and ask it to analyze the data. Instead of a summary or calculations, you get an error or empty results. This happens because Perplexity’s file search feature has strict file format and size limits that many common spreadsheet files do not meet. This article explains the root cause of … Read more
You set Perplexity to Academic Focus to get research papers and scholarly sources, but the search returns general web results instead. This happens when the focus setting does not apply correctly to your query or when the search mode reverts to a default. This article explains why Academic Focus fails and provides the exact steps … Read more
When you ask a question in Perplexity, the standard search returns a quick summary from web sources. But for research, technical work, or complex topics, you need more depth. Pro Search is a paid feature that analyzes your query, asks clarifying questions, and pulls from multiple models to deliver thorough answers. This article explains what … Read more
Perplexity offers two distinct search modes: Pro Search and Quick Search. Many users are unsure which mode to use for their daily research tasks. The main difference lies in the depth of analysis and the time required to generate an answer. This article explains the technical differences, use cases, and limitations of each search mode. … Read more