When you submit a support request for Microsoft Copilot, Microsoft engineers may need to access your tenant data to diagnose and resolve the issue. Without explicit controls, this access could raise data governance and compliance concerns for your organization. Customer Lockbox for Microsoft 365 provides a workflow that requires your explicit approval before a Microsoft … Read more
When you use Copilot in Microsoft 365, it can access content from SharePoint sites by default. This means Copilot might return information from sites you want to keep confidential. The Restricted SharePoint Search setting lets you limit which SharePoint sites Copilot can use as a data source. This article explains how to configure Restricted SharePoint … Read more
When your organization uses information barriers in Microsoft 365, Copilot must respect those policies to prevent unauthorized cross-group communication. Information barriers restrict communication and collaboration between specific user groups, such as departments that handle sensitive data. Copilot inherits these restrictions, which means it cannot access, summarize, or generate content from data that belongs to a … Read more
Communication Compliance in Microsoft Purview helps your organization detect and review potentially inappropriate messages. When users interact with Copilot across Microsoft 365 apps, those interactions can also be captured and analyzed. This article explains how to configure communication compliance rules specifically for Copilot-generated content. You will learn the required permissions, the step-by-step setup process, and … Read more
Financial firms regulated by FINRA must ensure that any AI tool used by employees complies with recordkeeping, supervision, and data privacy rules. Microsoft Copilot, when integrated with Microsoft 365, can access sensitive client data and generate content that may be subject to regulatory review. Without proper configuration, Copilot could create compliance risks including unrecorded communications … Read more
Microsoft Copilot processes data for users in the European Union and European Free Trade Association countries under specific data residency rules. Many business users need to know whether their prompts, files, and generated content remain inside the EU Data Boundary. The EU Data Boundary is a set of data storage and processing commitments that Microsoft … Read more
Microsoft Purview Audit enables compliance and security teams to log and review every Copilot interaction across Microsoft 365 services. When users ask Copilot questions or generate content, the prompt text and the response are recorded in the unified audit log. This article explains how to configure Purview Audit to capture Copilot prompt content, search the … Read more
You want to use Copilot to investigate security alerts and user activities in Microsoft Defender for Cloud Apps. This integration connects natural language queries directly to your cloud app data, including Shadow IT discovery and app permissions. The setup requires a Microsoft 365 E5 license or a standalone Defender for Cloud Apps license. This article … Read more
Insider risk management in Microsoft 365 helps security teams detect, investigate, and respond to potential data leaks, malicious actions, or policy violations by employees. Copilot adds a new signal layer by analyzing user interactions with AI-powered tools such as Copilot in Word, Excel, and Teams. This article explains what Insider Risk Management signals are, how … Read more
When Copilot in Microsoft 365 generates answers from your tenant data, it reads content from SharePoint sites that you have indexed for Microsoft Search. If a sensitive site collection appears in search results, Copilot can use that content in its responses. This happens because Copilot relies on the same search index that powers Microsoft Search. … Read more