Copilot

You receive dozens or hundreds of emails each day, and staying on top of every thread is time-consuming. Copilot in Outlook can summarize your unread messages into a single daily digest so you see the key points without opening each email individually. This feature scans your inbox for the most recent unread items and creates … Read more

When you use Copilot in Outlook to search, summarize, or draft replies, you may expect it to find every email you have ever sent or received. If you have Auto-Archive enabled, Copilot does not see archived items by default. This behavior occurs because Copilot queries the active mailbox index, and archived messages are moved to … Read more

You receive dozens of emails daily, and many contain tasks buried inside long threads. Manually scanning each message to find what you need to do wastes time and risks missing important requests. Copilot in Outlook can read an entire email thread and summarize the action items assigned to you or others. This article explains how … Read more

When you use Copilot in Outlook to draft an email and you have multiple aliases configured on your mailbox, the identity Copilot uses to send the email can be confusing. You might expect Copilot to always use your primary email address, but the logic depends on where you started the draft and which alias is … Read more

You have two meetings scheduled at the same time and need to quickly decline one of them. Manually checking each request and composing a decline message takes too long. Copilot in Outlook can analyze your calendar, detect the conflict, and draft a decline response automatically. This article explains how to use Copilot to decline conflicting … Read more

When you use Copilot in Outlook Mobile with multiple Exchange accounts, the app must decide which account’s data to use for generating email summaries, drafts, and replies. Users often report that Copilot appears to ignore the active mailbox or pulls content from the wrong account. This behavior is not random it follows a strict selection … Read more

You receive dozens of emails daily that require a simple acknowledgement reply. Manually typing each response takes time and can lead to repetitive strain. Copilot in Outlook can generate acknowledgement templates for you, saving keystrokes and ensuring consistent language. This article explains how to activate the feature, what prompts work best for acknowledgement replies, and … Read more

You need to tally votes sent through Outlook voting buttons but copying each reply into a spreadsheet takes too long. Copilot can automate this tabulation by reading the voting data stored in each email message. This article explains how Copilot interprets voting button responses and walks through the exact steps to generate a result summary. … Read more