When you use Copilot in Microsoft 365 apps, the amount of text it can generate in one response varies by application. Some users find Copilot stops mid-sentence in Word but produces full paragraphs in Outlook. This inconsistency stems from each app imposing a different output token limit, which is the maximum number of words or … Read more
When you ask Copilot a question in OneNote, it needs to find the answer somewhere in your notebooks. Copilot does not search through every page in real time. Instead it relies on an index that Microsoft 365 builds from your notebook content. This index determines what Copilot can and cannot see. This article explains how … Read more
When you ask Copilot in PowerPoint to generate content, the results can appear in different forms depending on how you insert them. Some users expect the generated text to remain editable like standard slide content. Others see it become an embedded object that is difficult to modify. This article explains why Copilot creates embedded objects … Read more
Many business users worry about where their data goes when they use Microsoft Copilot. You type a prompt in Copilot for Microsoft 365, and the AI generates a response based on your documents, emails, and meetings. The key question is whether that data leaves your organization’s secure boundary. Microsoft designed Copilot to process your prompts … Read more
When you use Microsoft Copilot, your prompts and the responses generated may be used by Microsoft to improve its AI models. This data processing happens by default for certain Copilot experiences, especially those connected to the consumer service rather than your organization’s tenant. If you want to prevent your prompts from being used for model … Read more
Microsoft Copilot integrates with Microsoft 365 services and uses large language models to generate responses based on your organization’s data. Customers subject to the General Data Protection Regulation need to understand how Copilot handles personal data, where it processes data, and what controls exist to meet compliance obligations. This article explains the key GDPR compliance … Read more
When you use Microsoft Copilot in Microsoft 365 apps like Word, Excel, or Teams, your conversation history is saved automatically. Many business users worry about where this data lives and whether it is private. The storage location depends on the Copilot license you have and the app you are using. This article explains exactly where … Read more
Microsoft 365 administrators and compliance officers need to know where Copilot data is stored and processed. The Microsoft Copilot Customer Data Boundary is a set of regional storage and processing rules that define where customer data can reside. This article explains how the boundary works, what data is covered, and how to verify your tenant’s … Read more
Many organizations want to prevent Copilot from processing or generating content from highly confidential files. By default, Copilot can access any Microsoft 365 file that a user has permission to read. This creates a risk where sensitive data might appear in a Copilot response shared with others. Sensitivity labels in Microsoft Purview Information Protection can … Read more
Microsoft Copilot integrates deeply with Microsoft 365 services, which means it can process data from Exchange Online, SharePoint, and Teams. Customer Lockbox is a compliance feature that controls Microsoft engineer access to your tenant data during support requests. When both features are enabled together, confusion arises about whether Copilot can operate normally or if its … Read more