You ask Copilot in Microsoft Teams a question about a meeting you just attended, but it gives a vague response or says it cannot find the information. This often happens because Copilot cannot access the meeting recording or transcript. The root cause is usually a missing meeting recording policy, a disabled transcription setting, or a … Read more
When you ask Copilot in Microsoft Teams to summarize action items from a meeting or chat, it may return no results or a generic response. This problem occurs because Copilot relies on specific data sources and transcription settings to extract tasks from conversations. If the meeting transcript is missing or the chat does not contain … Read more
When you schedule a Microsoft Teams meeting with people outside your organization, the Copilot recap feature may not appear after the meeting ends. This happens because Copilot in Teams relies on Microsoft Graph data access policies that restrict AI-generated summaries to internal participants only. External meeting attendees do not have the same data permissions, and … Read more
When you ask Copilot in Microsoft 365 a question about a Teams channel, it sometimes returns files from channels that your organization has archived. This confuses users because archived channels are supposed to be hidden and read-only. The root cause is that Copilot indexes all channel data unless an administrator explicitly excludes archived channels from … Read more
You assigned a Microsoft 365 Copilot license to a user, but the Copilot button does not appear in Microsoft Teams. The user can access other Microsoft 365 apps, but the Teams Copilot interface remains hidden. This problem occurs because Teams caches the license state and may require a specific service update or a manual cache … Read more