You want to use Copilot in Outlook to draft replies, summarize threads, or suggest meeting responses without typing the same prompts each time. Quick Actions are preset commands that let you apply Copilot features with one click, but the default set may not match your workflow. This article explains how Quick Actions work in Outlook, how to configure which ones appear by default, and what to do if a Quick Action does not produce the result you expect.
Quick Actions are available in the Copilot pane in Outlook on the web and in the new Outlook for Windows. They appear as buttons such as Summarize, Draft Reply, Suggest Meeting Times, and Adjust Tone. You can customize which buttons show by default and add custom Quick Actions for repeated tasks. This guide covers the setup process and the limitations you should know before changing defaults.
After reading this article, you will be able to open the Quick Actions settings panel, enable or disable default buttons, and create your own Quick Actions for common scenarios. You will also learn why some Quick Actions do not appear in shared mailboxes and how to restore the original default set if needed.