When you switch to the new Outlook for Windows, the default reading layout shows each email as a separate item. This makes it hard to follow long email threads because replies are scattered across your inbox. Conversation view groups all messages in a thread under one subject line so you can read the entire discussion … Read more
New Outlook for Windows includes a hidden panel where Microsoft tests upcoming features before they become permanent. These feature toggles, labeled Coming Soon, let you turn experimental switches on or off to see what is being developed. This article explains where to find the Coming Soon panel, how to browse available preview switches, and what … Read more
You have an Outlook data file, also called a PST file, that was created in classic Outlook. You want to open that PST file in new Outlook for Windows so you can access your old emails, contacts, and calendar items. New Outlook does not support mounting PST files directly the way classic Outlook does. This … Read more
The new Outlook for Windows shows a sync indicator at the bottom of the folder pane to confirm that your mail, calendar, and contacts are up to date. When this indicator is stuck on a spinning icon or displays a stale timestamp, you cannot tell whether new messages have arrived or changes were saved. This … Read more
When you click a web link in an email inside the new Outlook for Windows, the app opens that link in Microsoft Edge by default, even if your system browser is set to Chrome or Firefox. This happens because the new Outlook uses a built-in WebView2 control that is tied to Edge, and it does … Read more
In the new Outlook for Windows, the My Templates pane provides a centralized snippet library where you can store and insert frequently used text blocks. This feature is designed to replace the old Quick Parts and AutoText functionality found in classic Outlook. Many users report that the pane is hidden by default or difficult to … Read more
Swipe actions let you manage emails quickly on touch-enabled devices like tablets and 2-in-1 laptops. In the new Outlook for Windows, you can swipe left or right on a message to perform tasks such as deleting or flagging an email. This article explains how to change the default swipe actions to match your workflow. You … Read more
The new Outlook for Windows includes a Board view inside Calendar that lets you organize tasks, notes, and reminders visually. This feature works like a digital corkboard where you can place sticky notes and lists alongside your calendar events. Many users find this useful for project planning, daily checklists, or tracking deadlines without switching to … Read more
You want to use emoji reactions like thumbs up or heart on email threads in the new Outlook for Windows or Outlook on the web. This feature lets you respond quickly without typing a reply or forwarding the message. Reactions are not enabled by default for all users or organizations. This article explains how to … Read more
When you compose an email in the new Outlook for Windows or Outlook on the web, the Schedule Send feature proposes a default delivery time based on the recipient’s time zone and your typical working hours. This suggested time can sometimes conflict with your preferred sending schedule, such as when you want messages to arrive … Read more