You may find that email drafts you create in the new Outlook for Windows do not appear on your other devices. This happens when the cloud draft feature is disabled or misconfigured. Your drafts are saved only to your local computer instead of your Microsoft 365 mailbox. This article explains how to enable cloud draft … Read more
You need to access a shared mailbox in Outlook to send emails or view a team calendar. A shared mailbox is a Microsoft 365 resource that multiple users can open without a separate license. This article explains how to add a shared mailbox using automatic mapping or manual setup steps. Key Takeaways: Adding a Shared … Read more
Your Outlook shared mailbox may not appear in the folder pane, leaving you unable to access its emails. This is typically caused by a failure in the auto-mapping feature that connects your account to the shared mailbox. This article explains how to fix auto-mapping and manually add the shared mailbox to Outlook. Key Takeaways: Fixing … Read more
You may need to disable Cached Exchange Mode in Outlook to connect directly to your Microsoft Exchange server. This mode stores a local copy of your mailbox, which can sometimes cause sync delays or connection issues. This article explains what happens when you turn off this feature and provides the steps to disable it. You … Read more
An OST file stores your mailbox data locally when using Cached Exchange Mode in Outlook. When this file becomes corrupted, you may experience crashes, missing emails, or sync errors. Corruption can happen due to sudden Outlook closure, disk errors, or profile issues. This article provides the steps to repair or recreate a damaged OST file … Read more
Your Outlook may freeze, fail to sync, or show errors like “Cannot start Microsoft Outlook” due to a damaged OST file. This file is a local copy of your Exchange or Microsoft 365 mailbox data. This guide provides the steps to rebuild the OST file, which forces Outlook to create a fresh, error-free copy of … Read more
An oversized OST file can cause Outlook to run slowly, freeze, or fail to sync with your Exchange server. This offline data file grows as you receive emails and attachments, storing a local copy of your mailbox. This guide provides clear steps to reduce the OST file size and restore Outlook’s performance. Key Takeaways: Reducing … Read more
Your Outlook PST file contains all your local email, calendar, and contact data. If this file becomes corrupted or your computer fails, you can lose important information. Backing up the PST file creates a secure copy you can restore from. This article provides the steps to locate, copy, and verify a complete backup of your … Read more
Your Outlook may stop opening, show errors, or lose emails due to a corrupted PST file. This data file stores your emails, calendar, and contacts locally. This guide explains how to use the built-in Inbox Repair Tool, SCANPST.EXE, to fix the file and restore your data. Key Takeaways: Repairing a PST File with SCANPST.EXE Close … Read more
Your Outlook data file is growing and taking up too much space on your hard drive. This happens because Outlook does not automatically reclaim space from deleted items. This article explains how to manually compact your PST file to reduce its size and free up storage. Key Takeaways: Compacting an Outlook PST File File > … Read more