Copilot Returns Generation Failed: Safe Troubleshooting

Official documentation checked October 14, 2026. A “Generation Failed” message means the requested operation did not complete. It does not identify a single cause or justify bypassing your organisation’s sign-in and network protections. Start by recording the exact message and testing a small, permitted task. This guide concerns Copilot in Microsoft 365 apps and organisational … Read more

Why Copilot in Outlook Stops Mid-Reply When Drafting

Official documentation checked October 14, 2026. If Outlook Copilot produces an incomplete reply, keep the compose window and preserve the text before retrying. Do not send a partial message to reset generation. The interruption alone does not prove a timeout, a policy block, or a particular thread-size limit. Why Copilot Stops Generating Mid-Reply An interrupted … Read more

How to Resolve ‘Copilot is Currently Unavailable’ Notification

Official documentation checked October 14, 2026. When Copilot says it is currently unavailable, first identify the app, account, and affected feature. The same short message does not prove a missing license, a corrupt token, or a local cache fault. Preserve work and use one harmless comparison task to narrow the scope. This guide starts with … Read more

Copilot Says ‘Your Tenant Doesn’t Support This Feature’: Fix

If Copilot reports that your tenant does not support a feature, first identify which feature, account, and app produced the message. The wording alone does not prove that your organization needs another subscription, and there is no universal “turn on Copilot for the tenant” switch that fixes every case. This guide covers organizational Microsoft Copilot, … Read more

Why Does GitHub Copilot Stop Suggesting Code Mid-Function

Official documentation checked October 14, 2026. If GitHub Copilot’s ghost text stops halfway through a function, first establish whether it has stopped at that cursor position or throughout VS Code. A suggestion ending after one statement does not mean the service has disconnected. Pressing Tab accepts an available suggestion; it cannot accept text that is … Read more

How to Fix Copilot Chat ‘Failed to Send Message’ Error

Official documentation checked October 14, 2026. When Copilot Chat says “Failed to send message,” preserve the unsent prompt and record the exact error before retrying. The message does not establish whether the request reached the service, which transport failed, or whether an account token expired. Start with a harmless test and the affected client rather … Read more

Copilot in Excel Returns Wrong Cell References: Causes and Fixes

Official documentation checked October 14, 2026. If Copilot in Excel suggests the wrong cell or range, inspect the proposed reference before changing the workbook’s structure. A mistaken formula can come from an ambiguous request, wrong sheet, range boundary, or reference type. Hidden rows do not renumber worksheet addresses, and deleting blanks is not a general … Read more

Why Copilot Shows Empty Response After Submitting a Prompt

Official documentation checked October 14, 2026. A submitted Copilot prompt can leave an empty answer area, a loading indicator, or a pane that stops updating. Those appearances do not identify one cause. First preserve your prompt and check whether the request already produced a result before refreshing or submitting it again. Why Copilot Returns a … Read more

Fix Copilot Plugin Failed to Load Error in Microsoft 365

Official documentation checked October 14, 2026. A message saying “Plugin failed to load” needs the name of the affected plugin, agent, or tool and the Copilot experience where it appeared. It does not prove that all Microsoft 365 Copilot features depend on one missing local plugin. First test whether ordinary Copilot works without that extension. … Read more

Copilot Pro Subscription Active but Features Missing: Fix

Official documentation checked October 14, 2026. If a subscription page says Copilot Pro is active but the expected features are missing, check the exact product name before resetting Office. Microsoft’s Copilot Pro support page says the former standalone Copilot Pro is no longer available for purchase and its support ended on August 1, 2026. An … Read more