You need to track how your organization uses Copilot to measure adoption and identify training needs. The Microsoft 365 admin center provides a dedicated Copilot activity report that shows daily active users, total interactions, and engagement trends. This article explains how to access that report, interpret the key metrics, and filter data by date range … Read more
When Copilot stops responding, fails to generate responses, or returns errors, you may suspect an outage rather than a local problem. Service disruptions on Microsoft’s side can affect Copilot across Microsoft 365 apps, the standalone website, and Windows. This article explains where to verify Copilot service health, how to interpret status messages, and what to … Read more
You want to control which plugins Copilot can use in your organization. Without an allowlist, users can enable any plugin, including unverified or risky third-party plugins. This article explains how to create and apply a Copilot plugin allowlist using the Microsoft 365 admin center. You will learn the exact settings and PowerShell commands needed to … Read more
You want to test Copilot for Microsoft 365 before committing to a paid subscription. The trial gives you full access to Copilot in Word, Excel, PowerPoint, Outlook, Teams, and other Microsoft 365 apps for a limited time. However, the trial automatically converts to a paid plan unless you cancel before the trial ends. This article … Read more
When your Microsoft Copilot license expires, the Copilot pane stops responding or shows a message that your subscription has ended. This happens because the license term has ended and the service is no longer provisioned for your account. In this article, you will learn the exact steps to renew an expired Copilot license through the … Read more
When you use Microsoft Copilot in Microsoft 365 apps such as Word, Excel, PowerPoint, or Teams, the service saves your conversation history. This history includes the prompts you type and the responses Copilot generates. Many business users need to locate, review, or delete this data for compliance, security, or personal record-keeping. This article explains exactly … Read more
Many business users see the Copilot name across Microsoft 365 and assume it is one product. In reality, Microsoft Copilot and Copilot Studio serve completely different purposes. Microsoft Copilot is the AI assistant embedded in Word, Excel, Teams, and other apps. Copilot Studio is a low-code tool for building custom AI agents. This article explains … Read more
You want to stop Copilot from sending usage and performance data back to Microsoft from your Microsoft 365 apps. Telemetry data includes information about which Copilot features you use, how often you use them, and any errors that occur. This data helps Microsoft improve the product, but some organizations and individual users prefer to disable … Read more
When you reassign a Copilot for Microsoft 365 license from one user to another or to a different subscription within the same tenant, you may worry that chat transcripts, saved documents, and Copilot settings will disappear. Conversation history is stored in the user’s Microsoft 365 mailbox and OneDrive for Business, and a license change can … Read more
Managing Copilot across multiple Microsoft 365 tenants introduces unique challenges in data residency, licensing, and policy consistency. Each tenant operates as a separate security boundary, and Copilot respects these boundaries when accessing Microsoft Graph data for grounded responses. This article explains how to configure Copilot settings centrally, apply consistent data-source policies, and handle cross-tenant collaboration … Read more