Microsoft 365 administrators need to track which files Copilot accesses in their tenant to ensure data compliance and security. Copilot can read files from SharePoint, OneDrive, and Microsoft Graph when generating responses in Word, Excel, PowerPoint, and Teams. This article explains how to use the Microsoft 365 audit log to view a complete record of … Read more
When you use Copilot in Microsoft Word, you may see the error message “We Couldn’t Open This File.” This error stops Copilot from analyzing your document or generating content based on it. The issue typically occurs because Copilot cannot access the file due to file format restrictions, permission blocks, or a corrupted file cache. This … Read more
When you see the error “Sorry, something went wrong” in Copilot while using Microsoft 365 apps like Word, Outlook, or Teams, it stops your workflow immediately. This generic message usually hides a specific cause: a broken authentication token, a disabled service license, or a network connectivity block. In this article, you will learn why this … Read more
When you use Copilot in Microsoft 365 apps such as Word, PowerPoint, or Outlook, you may see a red error banner that reads “Generation Failed.” This message stops Copilot from producing text, slides, or email drafts. The failure usually happens because Copilot cannot reach the Microsoft 365 cloud service or because your tenant’s Copilot license … Read more
You are replying to an email in Outlook and Copilot suddenly stops generating text mid-sentence. The cursor blinks, the suggestion window disappears, and you are left with an incomplete draft. This interruption happens because Copilot hits a timeout, a content policy boundary, or a data retrieval limit while composing. This article explains the three root … Read more
You open Microsoft 365 and see the message Copilot is currently unavailable. This notification blocks access to Copilot in Word, Excel, PowerPoint, and Outlook. The cause is usually a license issue, a service outage, or a local cache problem. This article explains the specific reasons for this error and provides clear steps to restore Copilot … Read more
You try to use Copilot in Microsoft 365, and a message appears: Your tenant doesn’t support this feature. This stops you from using Copilot in Word, Excel, PowerPoint, or Teams. The error occurs because your Microsoft 365 tenant lacks the required license, the Copilot service plan is not assigned to users, or the feature is … Read more
You are writing a function in Visual Studio Code or another supported IDE, and GitHub Copilot suddenly stops offering inline suggestions halfway through. The ghost text disappears, and pressing Tab or Enter does nothing. This interruption can break your flow and slow down development. The cause is usually a combination of context limits, token restrictions, … Read more
You are typing a message in Copilot Chat and click Send. Instead of a reply, you see the error Failed to send message. This problem stops you from using Copilot in Microsoft 365 apps, Teams, or the standalone chat interface. The error usually appears because of a network interruption, a corrupted browser cache, or an … Read more
When you ask Copilot in Excel to reference a range or a specific cell, it sometimes returns the wrong location. This problem usually occurs because Copilot misinterprets the current table structure or uses implicit references that do not match your spreadsheet layout. The issue can also stem from merged cells, hidden rows, or inconsistent data … Read more