OneDrive for Business web upload fails in one browser for Edge users: Fix Guide

You are trying to upload a file to OneDrive for Business using Microsoft Edge, but the upload fails or gets stuck at 0 percent. This problem usually occurs in only one browser, while other browsers like Chrome or Firefox work normally. The root cause is often a corrupted browser cache, conflicting extensions, or incorrect site permissions specific to the OneDrive web app. This article explains why Edge alone fails to upload files to OneDrive and provides a step-by-step fix to restore upload functionality.

Why OneDrive Web Upload Fails Only in Microsoft Edge

When OneDrive web upload fails in Edge but works in other browsers, the problem is almost always local to Edge itself. The OneDrive web app relies on the browser’s file access API, clipboard, and drag-and-drop handlers. If any of these are blocked or corrupted in Edge, the upload dialog may not open, or the upload progress bar may stay at 0 percent.

Common technical causes include:

Corrupted Browser Cache or Site Data

Edge stores cached copies of OneDrive scripts and page data to speed up loading. If these cached files become corrupted, the upload function may fail to initialize. Clearing the cache forces Edge to download fresh files from OneDrive servers.

Conflicting Extensions

Extensions such as ad blockers, privacy tools, or download managers can interfere with the file upload dialog. For example, an extension might block the pop-up window that OneDrive uses to select files from your computer.

Incorrect Site Permissions

Edge treats OneDrive as a standard website. If the site permissions for the OneDrive domain are set to block pop-ups, redirects, or file access, the upload function will not work. Resetting these permissions to the default state often resolves the issue.

Steps to Fix OneDrive Web Upload Failure in Microsoft Edge

Follow these steps in order. Test the upload after each step to see if the problem is resolved.

1. Clear Edge cache and cookies for OneDrive
   In Edge, click the three-dot menu in the top-right corner and select Settings. Go to Privacy, search, and services > Clear browsing data. Select Cached images and files and Cookies and other site data. Choose All time from the time range dropdown. Click Clear now. This removes all stored data for OneDrive that might be corrupted.
2. Reset site permissions for the OneDrive domain
   In Edge Settings, go to Cookies and site permissions > Site permissions > See all permissions across sites. In the search box, type onedrive. Click the entry for your OneDrive domain (for example, yourcompany.sharepoint.com or onedrive.live.com). Click Reset permissions. This reverts all permissions for that site to default, including pop-ups and file access.
3. Disable all extensions and test upload
   Type edge://extensions in the address bar and press Enter. Toggle off each extension one at a time, or use the toggle at the top to disable all extensions at once. Restart Edge and try uploading a small file (under 10 MB) to OneDrive. If the upload works, enable extensions one by one to identify the conflicting extension.
4. Repair or reset Edge using built-in tools
   Go to Edge Settings > Reset settings > Restore settings to their default values. Click Reset. This resets startup page, new tab page, search engine, and pinned tabs. It does not delete your favorites, history, or saved passwords. After the reset, sign in to OneDrive again and test the upload.
5. Run the Microsoft Edge browser repair tool
   Open Windows Settings (Windows key + I). Go to Apps > Installed apps. Find Microsoft Edge in the list, click the three-dot menu next to it, and select Modify. In the dialog that opens, click Repair. Windows will reinstall Edge components without removing your data. Restart your computer after the repair completes.

If OneDrive Web Upload Still Fails After the Main Fix

If the upload problem persists after resetting Edge, the issue may be related to your network, the file itself, or your OneDrive account. Check the following scenarios.

OneDrive upload fails only for large files

OneDrive for Business has a default file upload limit of 250 GB per file. However, the web uploader is less reliable with files over 2 GB. Use the OneDrive sync app instead of the web interface for files larger than 2 GB. The sync app uses a different upload engine that handles large files more reliably.

OneDrive upload fails for specific file types

Your organization may block certain file types through OneDrive admin settings. File types commonly blocked include .exe, .bat, .vbs, .ps1, and .msi. Contact your IT administrator to check if the file type you are trying to upload is blocked at the tenant level. You can also try renaming the file extension to a text format and uploading it as a test.

OneDrive upload fails in Edge but works in Chrome

If Chrome works but Edge does not, the problem is likely an Edge-specific setting or extension. If you have already cleared cache and reset permissions, try using Edge InPrivate mode. Press Ctrl+Shift+N to open an InPrivate window. Sign in to OneDrive and attempt the upload. If it works in InPrivate mode, an extension or setting in your regular profile is the cause. Continue disabling extensions until you find the culprit.

OneDrive Web Upload in Edge vs OneDrive Sync App: Key Differences

Item	Edge Web Upload	OneDrive Sync App
File size limit	250 GB per file, but unreliable above 2 GB	250 GB per file, reliable for all sizes
Dependency on browser	Requires Edge to be fully functional and not corrupted	No browser dependency; works as a Windows service
Upload performance	Slower for multiple files; limited to one file at a time	Faster for bulk uploads; supports parallel uploads
File type restrictions	Subject to browser-level file access permissions	Subject to Windows file access permissions only

After applying the steps above, you should be able to upload files to OneDrive for Business using Microsoft Edge without errors. If the problem returns, run the Edge reset tool again and check for recent extension installations. For large files or frequent uploads, consider using the OneDrive sync app instead of the web interface. You can also pin the OneDrive sync app to your taskbar for quick access.