You want to extend Copilot with third-party services like Jira, Miro, or Salesforce but cannot find where to browse available plugins. The Copilot plugin marketplace is not a standalone app store. It is integrated into the Copilot settings pane inside Microsoft 365 apps such as Teams and Copilot.microsoft.com. This article shows you the exact menus to open the plugin catalog, how to search and filter plugins, and how to enable or disable them for your Copilot conversations.
Key Takeaways: Finding and Managing Copilot Plugins
- Copilot pane > Settings (gear icon) > Plugins: Opens the plugin marketplace inside Microsoft Teams, Word, PowerPoint, and Copilot.microsoft.com.
- Search bar and category filters: Use keywords like “Jira” or “Miro” to find specific plugins, or browse by categories such as “Productivity” or “Project Management”.
- Toggle switch per plugin: Enables or disables a plugin for all future Copilot conversations without removing it from your account.
What the Copilot Plugin Marketplace Is
The Copilot plugin marketplace is a catalog of third-party connectors that let Copilot access external data and services. When you enable a plugin, Copilot can read data from that service and use it to generate responses. For example, the Jira plugin lets Copilot fetch issue details and create new tickets. The marketplace is built into Microsoft 365 and is not a separate website. You access it from the Copilot pane in any supported Microsoft 365 app.
Before you browse plugins, confirm that your Microsoft 365 license includes Copilot. You need Copilot for Microsoft 365 or Copilot Pro. Free Copilot users cannot install third-party plugins. Your organization also controls which plugins are allowed. If your admin has blocked the marketplace, the Plugins section will be grayed out or missing.
Plugins are organized by category and publisher. Each plugin shows a name, a short description, and a toggle to enable or disable it. Some plugins require you to sign in to the external service the first time you use them. After that, Copilot can access the service on your behalf.
Steps to Browse and Enable Plugins in Copilot
The following steps work in Microsoft Teams, Word, PowerPoint, and the Copilot website. The menu names are identical across these apps.
- Open the Copilot pane
In Microsoft Teams, select the Copilot icon in the left navigation bar. In Word or PowerPoint, open the Copilot pane by selecting the Copilot icon in the ribbon or by pressing Alt+I. On the Copilot website, go to copilot.microsoft.com and sign in with your work or school account. - Go to the Plugins section
In the Copilot pane, select the gear icon in the upper-right corner. This opens the Copilot settings panel. Select Plugins from the list. If you do not see Plugins, your admin may have disabled plugin access. - Browse the plugin catalog
The plugin catalog displays available plugins in a grid layout. You can scroll through the list or use the search bar at the top. Type the name of a service, such as “Jira” or “Miro”, to filter results. You can also select a category filter like “Productivity” or “Marketing” to narrow the list. - Enable a plugin
Find the plugin you want and toggle its switch to the On position. A confirmation dialog may appear asking you to allow the plugin to access your data. Select Allow to continue. The plugin is now active for all new Copilot conversations. - Sign in to the external service (first time only)
When you use the plugin for the first time in a conversation, Copilot prompts you to sign in to the external service. Follow the sign-in steps in the pop-up window. After signing in, Copilot can access the service data. You do not need to sign in again for future conversations. - Disable a plugin
Return to the Plugins section in Copilot settings. Locate the plugin and toggle its switch to the Off position. Copilot will no longer use that plugin in new conversations. Existing conversation history that used the plugin is not affected.
Common Mistakes and Limitations When Browsing Plugins
The Plugins section is missing or grayed out
This means your Microsoft 365 admin has blocked plugin access through the Copilot admin center. Contact your IT administrator and ask them to enable the “Allow users to install and use Copilot plugins” setting. This setting is located in the Microsoft 365 admin center under Settings > Integrated apps > Copilot plugins.
Searching for a plugin shows no results
The plugin may not be published in your region or your tenant may not have the plugin available. Check the plugin publisher’s website to confirm availability. Alternatively, the plugin name you typed may be incorrect. Try a broader search term, such as “project” instead of “Jira”.
Plugin toggle turns off automatically after a few minutes
This occurs when the plugin requires a license that your account does not have. For example, some plugins require a paid subscription to the external service. Verify that you have an active account and the correct license tier for the plugin. After you sign in to the external service during the first use, the toggle should stay on.
Copilot does not use the enabled plugin in conversations
Copilot only invokes a plugin when your prompt is relevant to that service. For example, if you enable the Jira plugin but ask “What is the weather today?”, Copilot will not call Jira. Be specific in your prompt. Include the service name or a related term. Example: “Show me open Jira issues assigned to me.” If the plugin still does not respond, disable and re-enable it from the Plugins section.
Plugin appears in the catalog but cannot be enabled
Some plugins are read-only in your tenant. They are pre-installed by your admin and cannot be disabled by users. The toggle will be locked in the On position. Other plugins may require admin approval before you can enable them. In that case, you will see a “Request approval” button instead of a toggle.
Copilot Plugin Marketplace vs Copilot Connectors: Key Differences
| Item | Copilot Plugin Marketplace | Copilot Connectors |
|---|---|---|
| Description | A catalog of third-party plugins that extend Copilot functionality | Pre-built integrations managed by IT admins in the Microsoft 365 admin center |
| Who can install | End users with Copilot for Microsoft 365 or Copilot Pro licenses | Microsoft 365 global admins or delegated admins only |
| Where to manage | Copilot pane > Settings > Plugins | Microsoft 365 admin center > Settings > Integrated apps > Copilot connectors |
| User control | Users can enable or disable each plugin individually | Admin controls availability; users cannot disable them |
| Example | Jira, Miro, Salesforce, ServiceNow | Microsoft Graph connectors for SharePoint, Dynamics 365, or custom data sources |
The plugin marketplace gives individual users flexibility to add services they need. Connectors are organization-wide integrations that require admin setup. Both can be used simultaneously. A connector provides data grounding, while a plugin adds interactive actions like creating records.
Conclusion
You can now open the Copilot pane, navigate to Settings > Plugins, and browse the full marketplace. Use the search bar and category filters to find plugins for services like Jira, Miro, and Salesforce. Enable a plugin with one toggle switch and sign in to the external service the first time you use it. If the Plugins section is missing, contact your admin to enable plugin access at Settings > Integrated apps > Copilot plugins. For a more targeted experience, combine a plugin with a Microsoft Graph connector that your IT team has configured.