Quick fix: Set the paper size as the printer’s default via Set-PrintConfiguration in elevated PowerShell, not just in Control Panel preferences. Many drivers store the “preferences” default per-user but ignore it for new print jobs, which read from the system-wide queue config.
You set A4 as the default paper size in the printer’s preferences (via Control Panel or Settings). New documents from Word print correctly. But after a reboot or a different app, prints revert to Letter. The size setting didn’t persist where it needed to.
Affects: Windows 11 with regional default of A4 on US-localized drivers.
Fix time: 10 minutes.
Where the default actually lives
Print preferences in Windows have two layers: per-user (what you set in Printing preferences) and per-printer queue (the actual default used for new jobs). Many drivers shipped from US-based manufacturers ship with Letter as the queue default regardless of region. The per-user setting only takes effect within apps that read from it explicitly; others read the queue default.
Method 1: Set the printer queue default via PowerShell
- Open elevated PowerShell.
- Run
Get-Printer | Select Nameto find your printer name. - Run
Set-PrintConfiguration -PrinterName “YourPrinter” -PaperSize A4. - Verify:
Get-PrintConfiguration -PrinterName “YourPrinter”— PaperSize reads A4. - This sets the queue-level default. New prints use A4.
Method 2: Set via Properties
- Settings → Bluetooth & devices → Printers & scanners → your printer → Printer properties.
- Click Preferences at the bottom.
- Set paper size to A4.
- BUT — close the dialog with Apply, NOT just OK in some drivers, to write to the queue default.
Method 3: Set Windows regional default
- Control Panel → Region.
- Set your region to one where A4 is the standard (e.g., United Kingdom).
- This influences new printer installations to default to A4.
Verification
- Print test page. The size is A4.
Get-PrintConfigurationoutput: PaperSize A4.- Reboot and reprint — still A4.
If none of these work
If the queue default keeps reverting, the printer driver may be enforcing Letter at install time via a setup INF. Reinstall the driver after setting region first. For shared/print server queues, the server-side default takes precedence over local settings — contact the print server admin.
Bottom line: Set the queue default via PowerShell, not just per-user preferences. Set-PrintConfiguration writes to the right layer.