If Word takes more than 30 seconds to open or freezes on the splash screen, add-ins are likely the cause. Add-ins are small programs that add extra features, but many load automatically at startup and slow down the process. This article explains how to identify, disable, and manage these add-ins to restore fast startup times.
You will learn to use Safe Mode to test if add-ins are the issue, disable them one by one, and remove permanently unnecessary add-ins. These steps work in Word for Microsoft 365, Word 2021, 2019, and 2016 on Windows 11 and Windows 10.
No third-party tools are needed. All settings are built into Word.
Key Takeaways: How to Speed Up Word by Disabling Add-Ins
- Hold Ctrl while starting Word (Safe Mode): Opens Word without any add-ins to confirm add-ins are the cause of slow startup.
- File > Options > Add-Ins > Go (COM Add-Ins): Opens the dialog to uncheck and disable unwanted COM add-ins instantly.
- File > Options > Add-Ins > Manage (Disabled Items): Lists add-ins that crashed; you can re-enable or keep them disabled here.
Why Add-Ins Slow Down Word Startup
Add-ins extend Word by adding toolbars, templates, or automation features. Common examples include grammar checkers, PDF converters, citation managers, and CRM connectors. Each add-in registers itself to load when Word starts. Depending on the add-in type, Word must initialize its code, connect to external services, or verify licenses during startup.
When multiple add-ins load simultaneously, they compete for CPU and memory resources. A single poorly coded add-in can delay startup by 10 to 20 seconds. COM add-ins are the most common culprits because they run as separate DLL files that Word loads into memory. Startup add-ins and global templates (DOTM files in the Startup folder) also contribute to delays.
Word does not warn users when an add-in slows down startup. The only visible symptom is a long delay before the document area appears. In severe cases, Word may show a “Not Responding” message or crash during startup.
Types of Add-Ins That Affect Startup
Word supports several add-in types. Each type loads at a different stage of startup:
- COM Add-Ins: Installed by third-party software. Loaded as DLL files. Most common cause of slow startup.
- Global Templates (DOTM): Stored in the Word Startup folder. Often used by corporate IT for macros or custom styles.
- XML Expansion Packs: Rare. Used for custom XML schemas.
- Word Add-Ins (WLL): Older format. Rare in modern versions.
Steps to Disable Add-Ins and Speed Up Word Startup
Follow these steps in order. Do not skip the Safe Mode test. It confirms whether add-ins are the root cause before you make changes.
Step 1: Test Word in Safe Mode
- Close Word completely
Make sure no Word windows are open. Check the system tray for background Word processes. - Hold the Ctrl key and start Word
Press and hold the Ctrl key on your keyboard. Double-click the Word icon or press Enter on the Start menu shortcut. A dialog box appears asking if you want to start Word in Safe Mode. Click Yes. - Observe the startup time
Word opens with a plain white window and no add-ins. If Word starts in under 5 seconds, add-ins are the problem. If it is still slow, the issue is not add-ins.
Step 2: Disable COM Add-Ins
- Open the Add-Ins dialog
In Word, go to File > Options > Add-Ins. At the bottom of the window, next to Manage, select COM Add-Ins from the dropdown list. Click Go. - Uncheck all add-ins you do not need
The COM Add-Ins dialog shows a list of installed add-ins with checkboxes. Uncheck each add-in you want to disable. To disable all, uncheck every box. Click OK. - Restart Word normally
Close Word and open it again without holding Ctrl. Measure the startup time. If it is faster, the disabled add-ins were the cause.
Step 3: Re-enable Add-Ins One at a Time (Optional)
If you need a specific add-in, re-enable it individually to find the slow one.
- Open the COM Add-Ins dialog again
Go to File > Options > Add-Ins > Manage > COM Add-Ins > Go. - Check one add-in and restart
Check one add-in. Click OK. Restart Word. If startup is slow, that add-in is the problem. Keep it disabled. Repeat for each add-in.
Step 4: Remove Add-Ins From the Startup Folder
- Open the Word Startup folder
Press Win + R to open the Run dialog. Type the following path and press Enter:%appdata%\Microsoft\Word\STARTUP - Move or delete files
This folder contains DOTM templates that load at startup. Move any file you do not need to a backup folder on your desktop. Do not delete files unless you are sure they are unnecessary. Restart Word.
Step 5: Disable Disabled Items (If Needed)
Word tracks add-ins that have crashed. These appear in the Disabled Items list.
- Open Manage Disabled Items
Go to File > Options > Add-Ins. At Manage, select Disabled Items from the dropdown. Click Go. - Enable or keep disabled
A list shows add-ins that were automatically disabled after a crash. Select an add-in and click Enable to re-enable it. Leave disabled any add-in you do not need.
If Word Still Starts Slowly After Disabling Add-Ins
If disabling all add-ins did not speed up Word, the problem lies elsewhere. Here are other causes and their fixes.
Word Freezes When Opening a Specific Document
A single corrupted document can cause Word to hang on startup if that document is in the Recent Files list. Open Word in Safe Mode. Go to File > Open > Browse and open a blank document. Then go to File > Open and select the problematic file. If it opens, the file is not the issue. If it hangs, the file is corrupted. Use File > Open > Open and Repair to fix it.
Word Startup Is Still Slow on a New PC
On a clean Windows installation, slow startup may be caused by a printer driver. Word enumerates installed printers at startup. A faulty printer driver can delay this process. Open Windows Settings > Bluetooth & devices > Printers & scanners. Remove any printer that is not physically connected. Restart Word. If startup improves, the printer driver was the cause.
Word Add-Ins Keep Reappearing After Disabling
Some add-ins are reinstalled by their parent software every time the software updates. For example, Adobe Acrobat add-ins often reappear after an Acrobat update. To prevent this, uninstall the add-in from the parent software. In Adobe Acrobat, go to Edit > Preferences > General and uncheck “Show PDF in browser.” Then disable the add-in in Word.
Comparison: Manual Disable vs Add-In Management Software
| Item | Manual Disable in Word | Add-In Management Software |
|---|---|---|
| Cost | Free, built into Word | Often paid, third-party tool |
| Ease of Use | Requires navigating menus | One-click disable all add-ins |
| Control | Per-add-in control, no bulk | Bulk disable, but may miss some types |
| Compatibility | Works with all Word versions | May not support older Word versions |
| Risk | No risk of breaking Word | May remove critical system add-ins |
Manual disabling is recommended for most users. It gives full control and carries no risk of unintended removal. Third-party tools are only useful for IT administrators managing dozens of machines.
You can now identify and disable the add-in that was slowing down Word. Start with the Safe Mode test, then disable COM add-ins and check the Startup folder. If you ever need an add-in back, re-enable it through the same menu. For persistent issues, remember that a faulty printer driver or corrupted document can also cause slow startup. Use the Open and Repair feature for damaged files. After disabling add-ins, Word should start in under 5 seconds on a typical business PC.