When a legal team requests access to a former employee’s OneDrive for Business files, the access request sometimes routes to the wrong approver. This causes delays in legal review and data collection. The problem occurs because the access approval system uses a specific delegation chain that may not match the expected manager or legal contact. … Read more
When a former employee leaves your organization, their OneDrive files often need legal review before access is granted to a new owner. You have configured the retention policy and assigned a legal team member as the reviewer. But the access request is sent to a different person, such as the former employee’s direct manager or … Read more
When a former employee leaves your organization, their OneDrive files must be transferred to a new owner. The approval process in Microsoft 365 is designed to route this request to the former employee’s direct manager. However, for project teams where the departing user reports to a different person than the project owner, the access request … Read more
When a project team requests access to a former employee’s OneDrive files, the approval request sometimes goes to the wrong person or to no one at all. This happens because OneDrive redirects access requests to the site collection administrator, which may be a system account or an unintended user. This article explains why the wrong … Read more
When a former employee leaves your organization, their OneDrive files must be transferred to a manager or project lead. By default, Microsoft 365 assigns the former employee’s direct manager from Azure AD as the approver for that data transfer. For project teams where the former employee reported to one person but worked on files for … Read more
When a former employee leaves your organization, their OneDrive files must be transferred or deleted. Microsoft 365 includes a data governance feature that sends an approval request to a designated approver before cleanup proceeds. However, many administrators report that the approval request goes to the wrong person — often a manager who no longer supervises … Read more
When a contractor leaves or is removed, IT administrators often need to grant a manager or delegate access to the former employee’s OneDrive. The built-in workflow in the Microsoft 365 admin center is supposed to route the access request to the correct person. However, many administrators report that the access request goes to the wrong … Read more
When a former employee leaves your organization, Microsoft 365 admins must transfer or delete their OneDrive files. The default approval workflow routes access requests to the former employee’s manager. If the former employee is a contractor or temp worker with no active manager in Azure AD, the approval request goes to the wrong person or … Read more
When a department transfer occurs in your organization, the former employee’s OneDrive access request may be routed to the wrong approver. This happens because OneDrive for Business uses the user’s manager attribute from Microsoft Entra ID to determine the approval chain. The default approval flow does not automatically update when a user changes departments, leading … Read more
When a former employee’s OneDrive access request goes to the wrong approver during a department transfer, the approval workflow stalls and the new manager cannot gain access to critical files. This occurs because the default delegation logic in Microsoft 365 assigns the approval request to the user’s original manager listed in Azure Active Directory or … Read more