Remote staff who use Known Folder Move to back up Desktop, Documents, and Pictures to OneDrive for Business sometimes see duplicate folders appear in File Explorer. Instead of a single Documents folder, they see Documents, Documents (1), or Documents – CompanyName. This duplication breaks file paths, confuses users, and blocks automated workflows. The root cause … Read more
Remote staff often see duplicate Desktop, Documents, or Pictures folders after OneDrive Known Folder Move runs. This happens when the folder path changes or the move process fails midway. The duplicate can appear on the local drive and inside OneDrive. This article explains why duplicates form and gives step-by-step fixes for remote workers. Key Takeaways: … Read more
When you deploy Known Folder Move for remote staff, duplicate folders sometimes appear in OneDrive. Users see two Desktop, Documents, or Pictures folders instead of one. This happens because remote devices often have redirected folder paths or offline files enabled. This article explains why duplicate folders occur and provides a step-by-step checklist to prevent and … Read more
When you enable Known Folder Move on a shared computer, OneDrive for Business may create duplicate folders in your cloud storage. Instead of moving your Documents, Pictures, or Desktop folders into a single OneDrive location, the system creates a second folder with a computer name suffix. This behavior confuses users and breaks file organization. The … Read more
When you configure Known Folder Move on a shared computer, OneDrive may create duplicate folders for Desktop, Documents, or Pictures instead of redirecting to the existing location. This happens because each user session applies the KFM policy independently, and the sync client does not always merge paths correctly on multi-user systems. This article explains why … Read more
When you enable Known Folder Move on a shared or domain-joined computer, you may see duplicate Desktop, Documents, and Pictures folders appear in OneDrive. This happens because OneDrive detects multiple user profiles or redirected folder paths on the same machine and creates separate sync relationships. The result is confusion for users and extra cleanup work … Read more
When you run a device refresh project and use Known Folder Move to redirect Desktop, Documents, and Pictures to OneDrive, your users may see duplicate folders appear in their OneDrive. This happens because the new device creates a new sync relationship before the old device fully disconnects. This article explains why duplicate folders occur during … Read more
When you deploy a new device as part of a device refresh project and use Known Folder Move to redirect Desktop, Documents, and Pictures to OneDrive, you may see duplicate folders appear. Instead of the expected single set of redirected folders, your OneDrive shows folders like Desktop, Desktop – DeviceName, or Desktop (1). This duplication … Read more
When you run a device refresh project, users get new computers and you reconfigure Known Folder Move. A common problem appears: OneDrive creates duplicate folders named Desktop, Documents, and Pictures with suffixes like Desktop – LAPTOP-ABC123 or Desktop (1). This wastes administrator time and confuses users. The root cause is that OneDrive treats the old … Read more
When you migrate a user from one domain to another or rebuild a Windows profile, OneDrive for Business Known Folder Move can create duplicate Desktop, Documents, and Pictures folders. Instead of redirecting the existing folders, OneDrive creates new empty folders alongside the originals. This behavior occurs because Known Folder Move compares the user profile SID, … Read more