Your Discord server shows a verification status that never completes. The server list displays the verification requirement as pending or stuck even after you followed all steps. This happens because Discord links server verification to a phone number that must be verified on the same account. The system also requires that the server owner has an active, verified phone number and that the server meets minimum member and age criteria. This article explains the exact causes of a stuck verification status and provides step-by-step fixes to resolve it.
Key Takeaways: Discord Server Verification Stuck
- User Settings > Phone Number > Verify: Adding and verifying a phone number on your Discord account is the primary requirement for server verification.
- Server Settings > Community > Enable Community: You must enable Community mode on your server before verification can proceed.
- Server must have at least 5 members and be older than 2 weeks: Discord enforces these minimum criteria before the verification badge appears.
Why Discord Server Verification Status Gets Stuck
Discord server verification is not a single-step process. The system checks multiple conditions before awarding the verification badge. If any condition is not met, the status remains in a pending or stuck state. The most common root cause is that the server owner has not added and verified a phone number to their Discord account. Discord requires a phone number to confirm the owner is a real person and to prevent abuse. Without a verified phone number, the verification request will never progress.
Another frequent cause is that the server has not enabled Community mode. Verification is only available for servers that have Community features turned on. Community mode unlocks server discovery, announcements, and the verification application process. If Community mode is off, Discord will not process the verification request at all.
The server must also meet minimum activity and size requirements. Discord requires the server to have at least 5 members and to be at least 2 weeks old. New servers or servers with fewer than 5 members will see the verification status stuck indefinitely. Additionally, the server must have a profile picture, a description, and at least one text channel with active messages. If any of these conditions are missing, the verification status will not update.
Steps to Fix Discord Server Verification Status Stuck
Follow these steps in order. Each step addresses a specific condition that can cause the verification status to get stuck. Do not skip steps.
- Add and verify a phone number on your Discord account
Open Discord and go to User Settings by clicking the gear icon next to your username. Select the Phone Number tab. Enter your phone number and click Add. Discord will send a verification code via SMS. Enter the code and click Verify. If you do not receive the code, check that your number is entered correctly and that your mobile carrier allows SMS from short codes. After verification, the phone number must remain on the account for the server verification to proceed. - Enable Community mode on your server
Open your server and go to Server Settings > Community. Click the Enable Community button. A setup wizard will appear. Select a rules channel and a community updates channel. Click Save. Community mode activates immediately. If the button is grayed out, ensure you have Manage Server permission. After enabling, the server verification option becomes available. - Check minimum server requirements
Verify that your server has at least 5 members. Invite friends or use a bot to reach the minimum count. Ensure the server is at least 2 weeks old. If the server is newer, wait until the age requirement is met. Also confirm that the server has a server icon, a description in Server Settings > Overview, and at least one text channel with messages sent in the last 7 days. - Submit the server verification application
Go to Server Settings > Community > Verification. Click the Apply for Verification button. Fill out the application form. You must provide a reason for verification, such as building a gaming community or a fan server. Agree to Discord’s terms and submit the application. The verification status will change to Pending. It can take up to 7 days for Discord to review the application. - Wait for Discord review and check for notifications
After submitting, do not change the server name, icon, or description until the review completes. Check the email address associated with your Discord account for updates. If Discord rejects the application, they will explain the reason. Common rejection reasons include insufficient member activity or missing server details. Fix the issues and reapply.
If Discord Server Verification Still Shows Stuck After the Main Fix
Even after following the main steps, the verification status may remain stuck. This section covers additional issues and their fixes.
Phone number verification keeps failing
If your phone number verification fails repeatedly, check that you are using a number that supports SMS. VoIP numbers and virtual numbers do not work. Use a mobile number from a major carrier. Also ensure you have not used the same number on another Discord account. Each phone number can only be linked to one Discord account. If the number is already in use, remove it from the other account or use a different number.
Community mode cannot be enabled
If the Enable Community button is grayed out or missing, your server may not meet the prerequisites. The server must have a text channel set as the rules channel. Go to Server Settings > Channels and create a new text channel named rules. Then assign it as the rules channel in the Community setup wizard. Also ensure you have the Manage Server permission. If you are not the server owner, ask the owner to enable Community mode.
Verification application is rejected without clear reason
Discord sometimes rejects verification applications without detailed feedback. In this case, review your server’s compliance with Discord’s Community Guidelines. Ensure the server name and icon do not contain inappropriate content. The server description must be accurate and not misleading. Remove any bots that violate Discord’s Terms of Service. After making changes, wait 30 days before reapplying. Discord limits reapplication to once every 30 days.
Verification badge disappears after being awarded
If your server had the verification badge but it disappeared, the server likely lost one of the requirements. Common causes include the server owner removing their phone number, the server dropping below 5 members, or the server being inactive for more than 30 days. Check each requirement and restore any missing conditions. The badge will reappear within 24 hours after the conditions are met again.
Discord Server Verification: Community vs Verified Server
| Item | Community Server | Verified Server |
|---|---|---|
| Description | A server with Community features enabled, such as rules, announcements, and discovery | A server that has passed Discord’s verification process and displays a verified checkmark badge |
| Requirements | Server owner must have a verified phone number, server must have rules channel, at least 5 members, and be 2 weeks old | All Community server requirements plus a submitted application and approval by Discord |
| Benefits | Access to server discovery, announcements, and moderation features | All Community benefits plus a verified badge, higher server discovery ranking, and increased visibility |
Discord server verification status gets stuck when one or more requirements are not met. The most common fixes involve adding a verified phone number to the owner account, enabling Community mode, and meeting the minimum member and age criteria. After submitting the verification application, allow up to 7 days for Discord to review it. If the application is rejected, check the rejection reason and correct the issues before reapplying. For persistent problems, verify that your phone number is valid and not linked to another account. Keeping your server active and compliant with Discord’s guidelines will help maintain the verification badge once awarded.