Quick fix: Settings → Apps → Installed apps → find the specific Microsoft Store app → three-dot menu → Advanced options → click Reset. This clears just that app’s data and cache. Doesn’t affect other Store apps or Microsoft Store itself. App may need to re-sign-in afterward.
Microsoft Store app data lives per-app at %LOCALAPPDATA%\Packages\[package-name]. To clear one without affecting others: use Settings → Apps → Advanced options → Reset. Or delete specific cache subfolders manually.
Affects: Windows 11.
Fix time: ~5 minutes.
What causes this need
Sometimes a specific Microsoft Store app misbehaves: stuck loading, won’t sign in, shows wrong content. Reset clears that app’s data without affecting:
- Other Store apps.
- Microsoft Store itself.
- Installed apps.
- System settings.
Method 1: Reset via Advanced options
The standard route.
- Open Settings → Apps → Installed apps.
- Find the specific app (search).
- Click three-dot menu next to app → Advanced options.
- Scroll to Reset section.
- Two options:
- Repair: tries to fix app without losing data. Mild.
- Reset: clears all app data, settings, sign-in. Aggressive.
- Click Repair first. Try app. If still broken, click Reset.
- App restarts with fresh state.
- Re-sign-in if needed.
- App reverts to default settings.
This is the standard fix.
Method 2: Manual cache delete
For specific subfolder.
- For deleting specific cache without full reset: navigate to app’s LocalAppData.
- Open File Explorer. Show hidden files.
- Navigate to:
%LOCALAPPDATA%\Packages\[package-full-name]. - Find package name:
Get-AppxPackage *AppName*in PowerShell. Note PackageFamilyName. - Within the package folder, subfolders:
- LocalState: persistent local data.
- LocalCache: cache files.
- RoamingState: synced via Microsoft account.
- Settings: app settings.
- TempState: temporary files.
- Delete specific subfolder. E.g., LocalCache for cache only.
- Restart app. Cache rebuilds, app re-syncs if needed.
- For preserving settings but clearing cache: delete LocalCache only.
This is the granular route.
Method 3: PowerShell for specific clean
For scripting.
- For automated cache cleanup:
# Clear cache for specific app $packageName = "Microsoft.WindowsCamera" $package = Get-AppxPackage $packageName $cachePath = "$env:LOCALAPPDATA\Packages\$($package.PackageFamilyName)\LocalCache" if (Test-Path $cachePath) { Remove-Item -Path "$cachePath\*" -Recurse -Force -ErrorAction SilentlyContinue Write-Host "Cleared cache for $packageName" } - For specific subfolders: adjust path.
- For batch cleanup of multiple apps: loop.
- For Edge cache (different mechanism):
edge://settings/clearBrowserData. - For Office cache: separate per Office app.
- For Steam / Epic / Origin: those use their own cache locations, not in Packages.
- For chronic cache issues: schedule task to clean weekly.
This is the scripted route.
How to verify the fix worked
- App opens with fresh state.
- Specific app issue resolved.
- Other apps unaffected.
- Microsoft Store still works normally.
- LocalCache folder smaller after reset.
If none of these work
If reset fails: Permission issue: app data may be Admin-protected. Run PowerShell as Admin. For corrupted app: uninstall and reinstall from Store. For chronic app issues: re-register via PowerShell:
Get-AppxPackage *AppName* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppxManifest.xml"}
For protected system apps: some can’t reset (e.g., Cortana). Use PowerShell. For licensing issues post-reset: app needs Microsoft account sign-in. For corporate-managed apps: Intune may auto-restore. For specific data backup before reset: copy LocalState contents to safe place first. After reset, restore.
Bottom line: Settings → Apps → Installed apps → pick app → Advanced options → Reset (or Repair). For granular: manually delete subfolders in %LOCALAPPDATA%\Packages\[app]. PowerShell scripts for batch cleanup.